CLARIFICATION OF TIOPA’s ROLE REGARDING UHC CONTRACT
Important: TIOPA Does NOT Hold the Contract With UHC. United Healthcare contracts directly with providers and NOT TIOPA per UHC policies.
TIOPA’s Relationship with UHC
- check_circle TIOPA is delegated for credential verification and ongoing monitoring per regulatory guidelines.
- check_circle TIOPA has NO Control over obtaining UHC effective dates.
- check_circle TIOPA is NOT involved in WellMed contracting (enroll via UHC).
How TIOPA Members Can Contract with UHC (after Opt‑In)
- arrow_forward Joining UHC Network open_in_new
- arrow_forward Reach out to UHC for network issues/effective dates.
-
arrow_forward
Enroll with WellMed open_in_newManaged Medicare, Medicaid, etc ( Guide open_in_new ).
Contracting with ANY and ALL United Healthcare Products
TIOPA does NOT hold the health plan agreement with UHC. They contract directly with you.
They delegate credential verification/monitoring to TIOPA.
- insert_drive_file Access UHC fee schedules open_in_new
- arrow_forward Check participation status.
contact_mail
Contact UHC (melissa_boyd@uhc.com) for:
- mail UHC contract questions.
-
mail
Network questions ( networkhelp@uhc.com email ).
- mail Fee schedule requests.
- mail General contracting (use One Healthcare ID for Network Help).
- mail Network availability & product participation.
- mail Provider/contract load status.
- mail WellMed contracting & enrollment.
- mail UHC portal, claims, prior auth, eligibility/benefits: sign into UHC Provider Portal to chat with a service advocate.
Demographic Updates
- arrow_right Step 1: Submit changes via TIOPA Provider Resources (addresses, phone, TIN, etc.).
- arrow_right Step 2: Update your CAQH profile to match TIOPA submissions.
United Healthcare Links
verified_user
Eligibility & Benefits
open_in_new
account_circle
One Healthcare ID
open_in_new
approval
Prior Auth
open_in_new
receipt
Claims & Billing
open_in_new
description
Provider Forms
open_in_new
handshake
Contract with WellMed
open_in_new
verified
CAQH ProView
open_in_new